Privacy Policy

Hope Homestead Goods
Effective Date: January 1, 2025
Last Updated: July 30, 2025

Information We Collect

We collect only the personal information necessary to process your orders and provide our services:

• Contact Information: Email addresses and phone numbers for order communication and updates

• Shipping Information: Mailing addresses for product delivery

• Billing Information: Billing addresses for payment processing

How We Use Your Information

Your personal information is used solely for:

• Processing and fulfilling your orders

• Communicating with you about your purchases

• Providing shipping updates and delivery notifications

• Responding to customer service inquiries

• Maintaining records for business and legal purposes

Payment Information Security

We do not store, process, or have access to your credit card or payment information. All payment processing is handled securely through:

• Square: Payment card information is processed and stored by Square in compliance with PCI DSS standards

• PayPal: Payment information is processed and stored by PayPal using their secure systems

We never see or store your complete payment card details on our systems.

Information Sharing

We do not sell, trade, rent, or share your personal information with third parties, except:

• Shipping Companies: We share necessary shipping information (name, address, phone number) with courier services to deliver your orders

• Payment Processors: Basic order information is shared with Square or PayPal to process payments

• Legal Requirements: When required by law, court order, or legal process

Cookies and Tracking

Our website does not use cookies or tracking technologies. We do not collect information about your browsing behavior or use analytics tools.

Data Retention

We retain your personal information only as long as necessary to:

• Complete your transaction and provide customer service

• Comply with legal, accounting, and reporting requirements

• Resolve disputes or enforce our agreements

Your Rights

As a resident of Canada, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information (subject to legal retention requirements)

• Withdraw consent for marketing communications

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Hope Homestead Goods
Saskatchewan, Canada
Email: hope.homestead.goods@gmail.com

This Privacy Policy is governed by the laws of Saskatchewan, Canada.

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